Job Description

Title: Sales Manager

Reports To: District Manager

(The following description is just a general understanding; please note changes can be made at any time.)

Requirements

•  Protects the assets of the Company.

•  The Sales Manager is responsible for setting an example by being a role model and leader for all salon employees.  

•  Acts and makes decisions in the best interest of the Company.

•  Promote, teach and follow-through on the 4 C's of Ultimate Exposure: cleanliness, customer service, communication, and consistency.

•  Ensures and implements all policies and procedures of Ultimate Exposure.

•  A workweek is 5 days a week, 8 hours a day or 40 hours in one week with a minimum of working 5 days in a given week.  Required to work two closing shifts a week between Monday and Friday, and must work two Saturdays a month.   (Flexibility to increase these requirements during peak season-Approximately February 15 th -June 15th , dates will be determined by General Sales Manager).  

•  No vacation time may be taken during peak season.

•  Required to have open availability.

•  Perform miscellaneous job-related duties as assigned.

•  Required to fill any open shift at their salon.

Primary Objective

Manages the daily operation of a retail store including customer service, sales, and inventory control. Consistently achieves all salon sales goals.   Implements and reviews store policies and procedures. Supervises staff, sets sales goals, and trains new hires.   Relies on experience and judgment to plan and accomplish goals. The salon manager contributes to the success of Ultimate Exposure by supervising and coordinating the activities of salon employees to ensure friendly, professional, efficient and courteous service is provided to customers in a clean, well-maintained salon environment.

Qualities

•  Honesty, hardworking and dedicated.

•  Organized, Excellent communication skills, follow-through, flexible, and multi-tasked.

Responsibilities

•  Needs to achieve or exceed D.O.C Goal, GCM Goal, L.P.P Goal, Retention Goal, and First Time Customer Goal. Please refer to monthly goal sheet for goals.

•  Work with the District Manager to analyze salon numbers. Explain why numbers are high or low; what impacted the salon numbers.

•  Training and development of employees to enhance sales skills and to grow with the company.

•  Communicate any information regarding product, policies, training, sales techniques, and company promotions to salon employees.

•  Counseling of employees who are not meeting company standards.

•  Scheduling salon employees to attend sales seminars at corporate office.

•  Recruit and hire qualified employees, follow through on accountability of employees and their performance with the authority to terminate.

•  Attends monthly managers meeting, communicates and follows through on information from the meetings. (Meetings are held at corporate office, the second Tuesday of each month from 5:30pm-8:30pm.)

•  Follows through on Image Guidelines with all employees.

•  Creates and Implements weekly schedules for all salon employees in advance.

•  Creates a teamwork environment.

•  Participates in offering ideas and suggestions to management.

•  Produces thorough and timely paperwork and reports.

•  Produces accurate and timely weekly orders including: warehouse, Sam's, Target, etc.

•  Salon organization and cleanliness- Cleaning and maintaining all salon equipment and the work environment.

•  Completes each cleaning list including dropping of acrylics once a month.

•  Ensuring timely opening and closing of the salon.

•  Complete opening and closing cash handling procedures, to include, creating and verifying pre-determined banks and depositing excess money in safe at the end of each shift.

•  Required to be on page.

Educational Requirements

•  High School Degree or GED

•  1 year Retail Supervisory Experience or Equivalent Experience

•  Good Communication, Organization, and Decision Making Skills

•  Great Customer Service Skills

•  Detail Oriented

•  Computer Literate

•  Proven Sales Success

Sales Manager

Physical Requirements:

•  NA - Not Applicable

•  Occasional (up to 25% of time)

•  Frequent (26%-74% of time)

•  Constant (75% or more of time)